Who we are
Our website address is: https://brendan-ryan.com.
What personal data we collect and why we collect it
By default, WordPress does not collect any personal data about visitors, and only collects the data shown on the User Profile screen from registered users. However, some of the plugins may collect personal data. You will find the relevant information below.
When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Details submitted on contact forms are retained for the purpose of ongoing communication with you. We do not and never will make those e-mail address lists available to third parties. The content of each communication is retained for an indeterminate time to facilitate our interaction with you.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
By default, WordPress does not collect any analytics data. However, many web hosting accounts collect some anonymous analytics data. Also, your browser provider collects data as you navigate the web. These settings are accessed by yourself in your chosen browser- we have no control over this aspect pertaining to your data. We do use services from Google to assist us maintaining this site and growing our business. In most instances this is anonymized information used for statistical purposes. Where this data contains more specific identifiers, it is information pertaining to other processes such as payment gateways and their privacy statements are mentioned in the relevant sections below.
Who we share your data with
By default, WordPress does not share any personal data with anyone. Brendan-Ryan.com does not share information about user information with any-one but the listed mechanisms here. We do not log or access individual user information for use in any other way than maintaining contact with our visitors. This includes any e-mail notifications that may originate from this site. Your details are used by you when you perform transactions through a payment provider within their payment mechanism. We do not have access to this data transfer.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Your contact information
How we protect your data
We follow best practice procedures and practice measures to protect us and our users’ data. This includes technical measures such as encryption; security measures such as two factor authentication; and measures such as staff training in data protection. The software and applications that comprise this website are regularly updated to the latest versions as providers make them available.
What data breach procedures we have in place
We maintain internal reporting on all access to the administrative functions of this website. Installed security, firewall, and spam filters are active 24/7. Any activity outside permitted access parameters is immediately reported and actioned.
We collect information about you during the checkout process on our store.
What we collect and store
While you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.
Who on our team has access
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
- Order information like what was purchased, when it was purchased and where it should be sent, and
- Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfil orders, process refunds and support you.
What we share with others
We share information with third parties who help us provide our orders and store services to you;
We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.
Source: Stripe Gateway
We accept payments through Stripe. When processing payments, some of your data will be passed to Stripe, including information required to process or support the payment, such as the purchase total and billing information.
Invoices and checkout
Example privacy texts.
We collect information about you during the checkout process on our site. This information may include, but is not limited to, your name, email address, phone number, address, IP and any other details that might be requested from you for the purpose of processing your payment and retaining your invoice details for legal reasons.
Handling this data also allows us to:
- – Send you important account/order/service information.
- – Estimate taxes based on your location.
- – Respond to your queries or complaints.
- – Process payments and to prevent fraudulent transactions. We do this on the basis of our legitimate business interests.
- – Retain historical payment and invoice history. We do this on the basis of legal obligations.
- – Set up and administer your account, provide technical and/or customer support, and to verify your identity. We do this on the basis of our legitimate business interests.
In addition to collecting information at checkout we may also use and store your contact details when manually creating invoices for require payments relating to prior contractual agreements or agreed terms.
MailPoet newsletter & emails
If you have subscribed to our newsletter or if you are a member of our website (you can log in) or if you have purchased on our website, there is a good chance you will receive emails from us.
We will only send you emails which you have signed up to receive, or which pertain to the services we provided to you.
To send you emails, we use the name and email address you provide us. Our site also logs the IP address you used when you signed up for the service to prevent abuse of the system.
This website can send emails through the MailPoet sending service. This service allows us to track opens and clicks on our emails. We use this information to improve the content of our newsletters.
No identifiable information is otherwise tracked outside this website except for the email address.
We collect information about visitors who comment on Sites that use our Akismet anti-spam service. The information we collect depends on how the User sets up Akismet for the Site, but typically includes the commenter’s IP address, user agent, referrer, and Site URL (along with other information directly provided by the commenter such as their name, username, email address, and the comment itself).